Who you are hiring
Not an agency. A person who does the work.
There is no account manager, no junior doing the audit off a checklist, and nobody translating your problem into a proposal. You talk to me, and I open the site.
A one-person company, on purpose
The person you hire is the person who does the work.
I do not subcontract your project, route it through an account manager, or disappear after the sale. When you write, I answer. When the site is inspected or fixed, I am the one doing it.
The tradeoff is honest too: I take on a limited number of projects at once. You may have to wait for an opening, but you will always know who has your site and who is accountable for it.
Where this comes from
Years running ecommerce and marketing operations across a group of retail brands: multiple WordPress and WooCommerce sites, analytics and tag management, hosting migrations, performance work, and the unglamorous business of keeping a lot of sites alive at once.
That includes the parts nobody advertises. Claiming and correcting dozens of Google Business Profiles and Apple Maps listings. Working out why a site stopped recording analytics two years ago. Discovering that a security plugin everyone trusted had not been running.
Why the work is priced this way
Agency pricing assumes uncertainty, so it pads. A discovery phase gets billed because nobody knows what is wrong yet. A retainer starts because the relationship needs a floor. Six weeks pass before anyone opens the site.
Inspecting a website properly takes hours, not weeks, if you already know what to look for and you have the tooling to measure it. The inspection is priced at what it costs to do, and credited against the work, because the point is to find out what is wrong, not to sell you a process.
What we will tell you
Including when there is nothing to sell. Where a part of your site is already in good order, the report says so and moves on. On our own most recent work, a starting figure turned out not to reproduce on a different machine, and we corrected it in writing rather than keep the version that flattered the result.
An inspection is only worth paying for if it is willing to disappoint you.